Privacy Policy

This Privacy Policy applies between you, the User of this Website, and Compare the Bathroom LTD, the owner and provider of this Website. Compare the Bathroom LTD takes the privacy of your information very seriously. This Privacy Policy applies to our use of any and all data collected by us or provided by you in relation to your use of this website.

This Privacy Policy should be read alongside, and in addition to, our Terms and Conditions of sale, which can be found at: https://www.comparethebathroom.com/terms-conditions

Please read this Privacy Policy carefully

Definitions and Interpretation

In this Privacy Policy, the following definitions are used

• In this Privacy Policy, unless the context requires a different interpretations:
• The singular includes the plural and vice versa;
• Reference to sub-clauses, clauses, schedules or appendices are to sub-clauses, schedules or appendices of this Privacy Policy;
• A reference to a person includes firms, companies, government entities, trusts and partnerships;
• “including” is understood to mean “including without limitation”
• Reference to any statutory provision includes any modification or amendment to it;
• The headings and sub-headings do not form part of this Privacy Policy.

Scope of this Privacy Policy

This Privacy Policy applies only to the actions of Compare the Bathroom LTD and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

For purposes of the applicable Date Protection Laws, Compare the Bathroom LTD is the “data controller”. This means that Compare the Bathroom LTD determines the purpose for which, and the manner in which, your Data is processed.

Data Collected

We may collect the following Data, which includes personal Data, from you;

1. Name
2. Email Address
3. Delivery Address (where applicable)

In each case, in accordance with this Privacy Policy.

How We Collect Data

We may collect Data in the following ways;

• Date is given to us by you
• Data is collected automatically

Date That Is Given To Us By You

Compare the Bathroom LTD will collect your Data in a number of ways, for example:

• When you contact us through the website, by telephone, post, e-mail or through any other means
• When you register with us and set up an account to receive our products or marketing
• When you make payments to us, through this Website or otherwise

In each case, in accordance with this Privacy Policy.

Data That Is Collected Automatically

To the extent that you access the Website, we will collect your Data automatically, for example:

• We automatically collect some information about your visit to the Website. This information helps us to make improvements to our Website content and navigation, and includes your IP Address, the date, times and frequency which you access the Website and the way you use and interact with its content.
• We will collect your data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies and how we use them on the website, see the section below, headed “Cookies”.

Our Use of Data

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

• Internal record keeping

In each case, in accordance with this Privacy Policy.

• We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your Rights” below).
• When you register with us and set up and account to receive our products, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

Keeping Data Secure

We will use technical organisational measures to safeguard your Data, for example:

• Access to your account is controlled by a password and a username that is unique to you.
• We store your Data on secure servers.
• We are certified to PCI DSS. This family of standards helps us manage your Data and keep it secure.
• Technical organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us and alerting our GDPR officer to this email address : sales@comparethebathroom.com
• If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org Get Safe Online is supported by HM Government and leading businesses.

Data Retention

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this Privacy Policy or until you request that the Data be deleted.

Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your Rights

You have the following rights in relation to your Data:

1. Rights to Access – The right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive” where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the formal reasons as to why.
2. Right to correct – the right to have your data rectified if it is inaccurate or incomplete
3. Right to Erase – The right to request that we delate or remove your Data from our systems.
4. Right to Restrict Our Use Of Your Data – The right to “block” us from using your Data or limit the way in which we can use it.
5. Right to Data Portability – The right to request that we more, copy, or transfer your data.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us FAO GDPR Officer via this email address: sales@comparethebathroom.com

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioners’ Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to Other Websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This Privacy Policy does not extend to your use of such websites. You are advised to read the Privacy Policy or Statement of any other websites prior to using them.

Changes to Business Ownership and Control

Compare the Bathroom LTD may, from time to time, expand or reduce our business and this may involve sale and/or transfer of control of all or part of Compare the Bathroom LTD. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

We may also disclose Data to a prospective purchaser of our business or any part of it.

In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Cookies

This website may place and access certain Cookies on your computer. Compare the Bathroom LTD uses Cookies to improve your experience of using the Website and to improve our range of products. Compare the Bathroom LTD has carefully chosen these cookies and has taken steps to ensure that your privacy is protected and respected at all times.

All cookies used by this website are used in accordance with current UK and EU Cookie Law.

Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to those Cookies. By giving your consent to the placing of Cookies, you are enabling Compare the Bathroom LTD to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies, however certain features of the website may not function fully or as intended.

This website may place the following cookies:

You can fine a list of Cookies that we use in the Cookies Schedule.

We give you control over which Cookies we use You can adjust your preferences at any time at : https://www.comparethebathroom.com/cookie-policy

You can also choose to enable or disable Cookies within your own internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please see the help menu in your internet browser. You can switch off Cookies at any time, however, you may lose any information that enables you access to the Website more quickly and effectively.

You can choose to delete Cookies at any time: however, you may lose any information that enables you access to the website, including, but not limited to, personalised settings.

It is recommended that you ensure your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

For more information generally on cookies, including how to disable them, please refer to aboutcookies.org You will also find details on how to delete cookies from your computer.

General

You may not transfer any of your rights under this Privacy Policy to any other person. We may transfer our rights under this Privacy Policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this Privacy Policy (or any part of provision) is invalid, illegal or unenforceable, that the provision or part-provision will, to the extent required, be deemed to be deleted , and the validity and enforceability of the other provision of this Privacy Policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This agreement will be governed and interpreted according to the law of England and Wales. All disputes arising under the agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to This Privacy Policy

Compare the Bathroom LTD reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will me immediately posted on the Website and you are deemed to have accepted the terms of the Privacy Policy on your first use of the Website following the alterations.

You may contact Compare the Bathroom LTD or our GDPR Officer by email at sales@comparethebathroom.com

This privacy Policy was created and signed off by our GDPR Officer, currently listed at Ross Vallely, on 04/04/2024.

Cookies

Below is a list of the cookies that we use. We have tried to ensure this complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.

Strictly Necessary (Essential)

We use the following Strictly Necessary Cookies

Functionality

We use the following Functionality Cookies

Analytical/Performance

We use the following Analytical/Performance Cookies

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example —

MailChimp

When shopping, we keep a record of your email and the basket contents for up to 30 days on our server. This record is kept to repopulate the contents of your basket if you switch devices or needed to come back another day. Read our privacy policy here.

LiteSpeed Cache

This site utilises caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily. Please see https://quic.cloud/privacy-policy/ for more details.